{"id":165,"date":"2020-10-27T12:35:37","date_gmt":"2020-10-27T12:35:37","guid":{"rendered":"https:\/\/tenlifestylegroup.com\/?page_id=165"},"modified":"2025-07-18T10:53:49","modified_gmt":"2025-07-18T10:53:49","slug":"how-we-do-it","status":"publish","type":"page","link":"https:\/\/tenlifestylegroup.com\/what-ten-does\/how-we-do-it\/","title":{"rendered":"How We Do It"},"content":{"rendered":"\t\t
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How We Do It<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Superior Travel<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Exceptional Dining<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Unmissable Entertainment<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Exceptional
Offers & Events<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Member Proposition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For our Membership Proposition, we combine deep expertise, strong industry connections, and cutting-edge technology to deliver an exceptional lifestyle offering to members.<\/span><\/b>\u00a0<\/span><\/p>

These members are the customers of our clients, and by enriching their lives, we create meaningful value for our client partnerships.<\/span>\u00a0<\/span><\/p>

This offering includes tailored dining experiences, bespoke travel planning and services, exclusive access to extraordinary events, many of which are not available to the public, and much more.<\/span>\u00a0<\/span><\/p>

We are fully committed to delivering an exceptional experience for our members and with the support of our advanced AI, TALIA, we now provide smoother and more efficient results.\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Superior Travel<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Exceptional Dining<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Unmissable Entertainment<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Exceptional
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Member Proposition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We focus all our expertise, industry clout and technology on getting the best results for members with no hidden fees, charges or add-on margins on anything we organise.\u00a0<\/p>

We get to know our members over time and personalise our service accordingly. Members get to know how to use our services to their best advantage over time, too.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ten Platform<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The award-winning Ten Platform gives our members access to all the benefits of concierge at their fingertips.\u00a0<\/p>

Members can easily book tables at top restaurants, search for and book sports, theatre and music tickets, plan and book their next holiday or city break, and access thousands of exclusive member events and benefits.<\/p>

Secure, PCI-compliant, and global, Ten Platform features revolutionary travel functionality, 100% end-to-end service, a bespoke personalisation engine and comprehensive synchronisation with Ten MAID \u2013 ensuring that we have a single view of our members across all service channels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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The award-winning Ten Platform gives our members access to all the benefits of concierge at their fingertips.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The award-winning Ten Platform gives our members access to all the benefits of concierge at their fingertips.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ten<\/B>\u2502MAID<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ten\u2019s global team of lifestyle managers are friendly, passionate and experts in their fields \u2013 the most popular being travel, dining, entertainment and premium retail.<\/p>

Our lifestyle managers\u2019 secret weapon is a digital assistant \u2013 Ten MAID. Ten MAID collects, codifies and makes accessible every knowledge item in the business.<\/p>

We use that power to deliver exceptional customer experiences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ten<\/B>\u2502CONTENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Ten Content team supports our lifestyle services and loyalty programs with bespoke communications programs.<\/p>

These include personalised member communications campaigns and globally distributed content, using our eCRM (electronic customer relationship management).<\/p>

Our content team work closely with our clients to create bespoke communications packages of high quality content for them. They value how instrumental it is in boosting positive engagement from the members.

From our award-winning editors and sub-editors to the seamless integration of our new marketing platform, Braze, our content team ensures the right message reaches the right audience at exactly the right time.<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ten<\/B>\u2502CONTENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Ten Content team supports our lifestyle services and loyalty programs with bespoke communications programs. These include personalised eCRM (electronic customer relationship management), member communications campaigns and globally distributed content.<\/p>

The team works closely with our client partners to create a communications package that works for them and the members. Our clients tell us that they value Ten Content\u2019s understanding of the power of quality content.<\/p>

Our team has years of experience in relaying the right message to the right people at the right time. We have experienced and award-winning editors, sub-editors, and writers in the content production team and use a semi-bespoke marketing cloud platform, Acoustic, to deliver millions of personalised and targeted communications every year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ten<\/B>\u2502DATA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ten\u2019s dedicated Data team works collaboratively with our corporate clients to understand member profiles and their behaviours.<\/p>

A true lens on our clients\u2019 most valued customers\u2019 everyday lives, our business intelligence becomes an integral part of theirs.<\/p>

From standard reporting to rich data visualisation, we identify insights that:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tReport on, as well as predict, the preferences and behaviours of the mass affluent and high-net-worth segments.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAllow us to deliver personalised and attentive services to our members.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContinuously improve our service delivery, proposition and products.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    How We Do It Superior Travel Exceptional Dining Unmissable Entertainment Exceptional Offers & Events Member Proposition For our Membership Proposition, we combine deep expertise, strong industry connections, and cutting-edge technology to deliver an exceptional lifestyle offering to members.\u00a0 These members are the customers of our clients, and by enriching their lives, we create meaningful value […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":113,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"yoast_head":"\nHow We Do It - Ten Lifestyle Group<\/title>\n<meta name=\"description\" content=\"We focus all our expertise and technology on getting the best results for members. From travel & dining to entertainment, offers & events.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tenlifestylegroup.com\/what-ten-does\/how-we-do-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How We Do It - Ten Lifestyle Group\" \/>\n<meta property=\"og:description\" content=\"We focus all our expertise and technology on getting the best results for members. 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