{"id":1808,"date":"2021-10-12T16:55:42","date_gmt":"2021-10-12T16:55:42","guid":{"rendered":"https:\/\/tenlifestylegroup.com\/?p=1808"},"modified":"2024-05-24T09:29:22","modified_gmt":"2024-05-24T09:29:22","slug":"lifestyle-service-open-apis-fuel-customer-experience-and-value","status":"publish","type":"post","link":"https:\/\/tenlifestylegroup.com\/2021\/10\/12\/lifestyle-service-open-apis-fuel-customer-experience-and-value\/","title":{"rendered":"Lifestyle Service Open APIs Fuel Customer Experience and Value"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1808\" class=\"elementor elementor-1808\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3278c8d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3278c8d0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-427b8325\" data-id=\"427b8325\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c74476 elementor-widget elementor-widget-text-editor\" data-id=\"7c74476\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>We\u2019re welcoming a new era in the financial services sector, as innovative digital transformations are disrupting the traditional banking landscape. Banks and financial services, which have traditionally been slower on the uptake of new technology, are now shifting priorities towards creating open banking ecosystems using third-party open APIs as a method of improving their customer experience (CX) offerings.<\/p>\n\n<p>With the Ten Lifestyle Group Open APIs, our clients have a unique CX solution that puts our lifestyle services directly in the hands of customers, offering even easier access to the benefits of concierge. It\u2019s optimized to build on the banking core strengths of trust and brand recognition while driving customer engagement and card spend in an innovative way \u2013 all under the client brand name.<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23a7a6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23a7a6a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb85f74\" data-id=\"bb85f74\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec30caa elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"ec30caa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tenlifestylegroup.com\/wp-content\/uploads\/2024\/05\/Lifestyle-service-Open-APIs-fuel-customer-experience-and-value.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read the full case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-402df4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"402df4d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a29e7f9\" data-id=\"a29e7f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b96649e elementor-widget elementor-widget-text-editor\" data-id=\"b96649e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h6 class=\"wp-block-heading\"><strong>Who is the case study for?<\/strong><\/h6>\n\n<p>This paper is aimed at senior leaders of commercial and private banks and wealth management firms targeting affluent, high-net-worth customers. These insights will be of particular interest to those responsible for digital transformation, including, but not limited to, CTOs, CPOs and Heads of Digital Transformation looking for methods to push innovation within the bank&#8217;s online platforms and apps.<\/p>\n<p>\u00a0<\/p>\n\n<h6 class=\"wp-block-heading\"><strong>What questions does it answer?<\/strong><\/h6>\n\n<ul class=\"wp-block-list\">\n<li>What are banks doing to push innovation within the financial services sector?<\/li>\n<li>What are the Ten Open APIs?<\/li>\n<li>How do the Ten Open APIs act as an effective CX tool to drive retention, acquisition, brand trust and card spend?<\/li>\n<li>How can the Ten Open API be integrated into an app under client branding?<\/li>\n<\/ul>\n\n<h6 class=\"wp-block-heading\">\u00a0<\/h6>\n<h6><strong>Example sources from the paper<\/strong><\/h6>\n\n<ol class=\"wp-block-list\">\n<li><a target=\"_blank\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2017\/04\/Open-APIs-The-Glue-That-Will-Hold-Your-Ecosystem-Together.pdf\" rel=\"noopener\">Leverage Open APIs \u2013 the glue that will hold your ecosystem together &#8211; Capgemini<\/a><\/li>\n<li><a target=\"_blank\" href=\"https:\/\/www.finextra.com\/blogposting\/17750\/transforming-the-bank-to-an-open-api-ecosystem\" rel=\"noopener\">Transforming the bank to an Open API Ecosystem \u2013 Joris Lochy, Finextra<\/a><\/li>\n<\/ol>\n\n<p>\u00a0<\/p>\n<p>For more ways to drive engagement and trust, find out the answer to the question <a target=\"_blank\" href=\"http:\/\/tenlifestylegroup.com\/what-can-loyalty-points-buy\/\" rel=\"noopener\">\u201cwhat can loyalty points buy?\u201d<\/a>.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Leading banks and financial services firms offer travel and lifestyle concierge services as part of their customer experience (CX) strategy. Open APIs allow these companies to surface the most relevant lifestyle services to their customers within their digital platforms and apps, growing acquisition, retention, engagement and card spend.<\/p>\n","protected":false},"author":5,"featured_media":1809,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[24],"tags":[],"class_list":["post-1808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lifestyle Service Open APIs Fuel Customer Experience and Value - Ten Lifestyle Group<\/title>\n<meta name=\"description\" content=\"Leading banks and financial services firms offer travel and lifestyle concierge services as part of their customer experience (CX) strategy. Open APIs allow these companies to surface the most relevant lifestyle services to their customers within their digital platforms and apps, growing acquisition, retention, engagement and card spend.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tenlifestylegroup.com\/2021\/10\/12\/lifestyle-service-open-apis-fuel-customer-experience-and-value\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lifestyle Service Open APIs Fuel Customer Experience and Value - Ten Lifestyle Group\" \/>\n<meta property=\"og:description\" content=\"Leading banks and financial services firms offer travel and lifestyle concierge services as part of their customer experience (CX) strategy. 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